Our Team
Our team consists of dedicated individuals who are kind, friendly, and
caring. Our staff is here to ensure a pleasant experience during your visit to
our office.
Our team includes experienced and energetic people whose goal is to
communicate well with our patients and provide the best care possible.
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Charmaine M. Kennedy, J.D. – Founding Partner
Charmaine is often
referred to as Dr C’s right hand woman. They are
life and business partners. Her previous
business experience and extensive academic
background shapes much of her current principles
and protocols. At the practice, she is
responsible for overseeing the company’s
production and retention statistics and revolves
her business decisions around the current,
relevant needs of the practices’ patients. She
is also credited for leading the company to
consistent and extraordinary growth in the past
four years and continues to work on and achieve
company growth & expansion, despite a less than
ideal economy. It is a well known protocol in
the company that if the issue is one that is
clinical, to ask Dr C. And if it is a business
issue, speak with Charmaine.
Charmaine spent a portion of her undergraduate
studies at the prestigious Oxford University.
She went on to earn a double bachelors degree in
Politics and Philosophy from the University of
San Francisco. After college, she earned a law
degree from the University of California San
Francisco (UCSF) Hastings School of Law. During
that time, she was also a visiting student at Universite de Roma, Italy, where she completed
courses in International Business Law. Her true
passion, however, is being a mother and raising
her two smart and vibrant little boys – Ryder &
Taylor – and teaching them the values inherent
in maximizing personal potential, holding
compassion and showing gratitude - a
combination, that she believes, leads to a
balanced, healthy life.
“Watch your
thoughts; they become words. Watch your words;
they become actions. Watch your actions; they
become habits. Watch your habits; they become
character. Watch your character; it becomes your
destiny.” —Lao-Tze |
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Michelle Pilones, DDS – Associate
"Happiness is when what you think, what you say
and what you do are in harmony". "It is
health that is real wealth and not pieces of
gold and silver".
-Mohandas Gandhi |
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Precilla Rufino, DDS – Orthodontics
"A compassionate doctor that listens to your
needs." |
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Dorothy Lim – Executive Assistant"The best way to find yourself is to lose yourself in the service of others." - Mohandas Gandhi |
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Bernadette Villicana – Office
Manager
"Do not go where the path may lead; go
instead where there is no path and leave a
trail." - Ralph Waldo Emerson
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Chelsea Chavez Fay - Scheduling Coordinator
“No one can make you feel inferior without
your consent.” - Eleanor Roosevelt
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Reyne Grinsteinner –
Hygienist
"Only floss and brush the ones you want to
keep." - Unknown
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Sarah Johnson –
Hygienist
"An ounce of prevention is worth a pound of
cure." - Benjamin Franklin
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Lori Terry –
Hygienist
The slack hand impoverishes but the hand
of the diligent enriches.
Proverbs 10:4 |
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Luz
Medina – Registered Dental Assistant
"God doesn’t give you the people you want, he
gives you the people you need, to help you. to
hurt you, to leave you, to love you and to make
you the person you were meant to be." - Unknown |
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Nicole Yray – Treatment Plan Coordinator
"Nothing is impossible, the word itself says I’m possible."
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Kristine Mercado – Scheduling Coordinator
"While we try to teach our children all about
life, our children teach us what life is all
about."
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Patient Testimonials
"Dr. Cartago and his staff are always extremely hospitable. Their
friendliness in the office as well as on the phone, makes it easy to
return. Their office is comfortable and modern with a big-screen TV,
computer-access, and nice snacks (coffee, water, cookies). The work
that they have done for me (cleaning, xrays, fillings, and a crown),
have been relatively painless. I strongly recommend Dr. Cartago and his
staff in the San Ramon Office."
- Shelley London
"I seriously have never enjoyed my dental experiences until I found your
office. You guys are great with my boys which was the main reason for leaving my
previous dentist. The hygienist is very gentle with me. I actually feel
comfortable in the chair there. Your office is very nice, love the free
wi-fi and TV's in the rooms! Best Dentist I've found in my 33 years!"
-Leslie Roper
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