Perfect Smiles Family Dentistry
San Ramon
(925) 833-8702
Make an Appointment

The PSFD Team

Our team consists of dedicated individuals who are kind, friendly, and caring. Our staff is here to ensure a pleasant experience during your visit to our office.

Our team includes experienced and energetic people whose goal is to communicate well with our patients and provide the best care possible.

Perfect Smiles Family Dentistry

Charmaine M. Kennedy, JD

Founding Partner

Charmaine is often referred to as Dr. C’s right hand woman. They are life and business partners. Her previous business experience and extensive academic background shapes much of her current principles and protocols. At the practice, she is responsible for overseeing the company’s production and retention statistics and revolves her business decisions around the current, relevant needs of the practices’ patients. She is also credited for leading the company to consistent and extraordinary growth in the past four years and continues to work on and achieve company growth & expansion, despite a less than ideal economy. It is a well known protocol in the company that if the issue is one that is clinical, to ask Dr. C. And if it is a business issue, speak with Charmaine.

Charmaine spent a portion of her undergraduate studies at the prestigious Oxford University. She went on to earn a double bachelors degree in Politics and Philosophy from the University of San Francisco. After college, she earned a law degree from the University of California San Francisco (UCSF) Hastings School of Law. During that time, she was also a visiting student at Universite de Roma, Italy, where she completed courses in International Business Law. Her true passion, however, is being a mother and raising her two smart and vibrant little boys – Ryder & Taylor – and teaching them the values inherent in maximizing personal potential, holding compassion and showing gratitude - a combination, that she believes, leads to a balanced, healthy life.


“Watch your thoughts; they become words. Watch your words; they become actions. Watch your actions; they become habits. Watch your habits; they become character. Watch your character; it becomes your destiny.” 

- Lao-Tze

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Shelly K. Baraceros, MA

Managing Partner

Shelly runs the internal operations for Perfect Smiles Family Dentistry. She is responsible for overseeing the day to day operations for all of the practices and focuses much of her time drumming up new ways to streamline and digitize the company’s operations. Shelly is also primarily responsible for overseeing the company’s finances and her Masters in Math from Stanford University has proven to be helpful in that regard. She is also the Marketing guru and she is responsible for the aesthetics placed onto the website, magazine ads, postcards and even TV commercials. However, finance, management and creativity is not her only talent. Because teaching is her true profession, she is responsible for training new staff members on policies and office protocols.

Shelly spent two years as an undergraduate student at the University of California at Davis studying biology. She eventually earned her bachelor’s degree at the University of San Francisco. Immediately after graduation, she applied, and was admitted to several prestigious Masters programs across the nation, including NYU, Cornell University and UCLA. She eventually accepted Stanford University’s offer for admission and earned a Masters Degree in 2000. Before going into business with Charmaine (her sister), Shelly spent the first few years of her professional life teaching Math at inner city schools in Washington D.C., Maryland, Virginia and the Bay Area.

Shelly is married to Captain Rey Baraceros of the U.S. Army and they have three bright and athletic children – Jeslyn, Emily and Bryson Kennedy.


“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.”

- Theodore Roosevelt

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Kristine Mercado

Dental Insurance Specialist

Training Emilio Aguinaldo College, Manila, Philippines
Years in Dental Field 11
Specialties BS Physical Therapy

“While we try to teach our children all about life, our children teach us what life is all about."

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Lori Terry

Hygienist, San Ramon

Training Degree in Dental Hygiene
AS in Dental Assisting
SJSU - General Education
Years in Dental Field 14
Specialties Hygiene
Certifications RDH, RDA, RDHAP, CPR
Hobbies Crossfit & Compete in crossfit competitions

“The slack hand impoverishes but the hand of the diligent enriches”

- Proverbs 10:4

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Charlotte Bongat

C. B.


Training Chabot College Associate in Arts - Dental Hygiene
Graduated with Highest honors 2011-2013
Extern for Coast Guard and Samaritan House
Years in Dental Field 2
Specialties Hygiene
Certifications Diode Lasers-UCSF, CPR, RDH
Hobbies I like to make jewelry "Fairy Char" and sell it on, and I love to play with my Labrador/Pit Bull/ Pug doggy.

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Ruthie Idencio

Human Resource Specialist

Training Los Medanos College - Business Accounting
Registered Tax Preparer
Years in Dental Field 2
Specialties Business Administration focused on
Payroll and Human Resources
Certifications IRS-PTIN, CTEC
Hobbies Eating! I love trying new foods and restaurants. Camping is a must at least once a year. Totally addicted to save money and helping others save money by "couponing" Lastley and most imporatant... just spending time with my family.

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Paul Evangelista

Bio coming soon

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Suzy Goncalves

Bio coming soon

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Mitzi Williams


Years in Dental Field 37 years - more than I want to admit :)
Specialties Periodontics - 10 years in a Periodontal Practice
Certifications RDH license - CA, RDH license-WA, CPR, Registered Yoga Instructor
Hobbies Yoga, Hiking, Sustainable Gardening

“Live Life With No Regrets”


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Jessica Ramirez


Training Carrington College
Years in Dental Field 8
Specialties Cross trained in both front and back office
Certifications Laser certified, CPR certified
Hobbies Spending time with family, shopping, working out, Disney Addict

"But you know, happiness can be found even in the darkness of times, if one only remembers to turn on the lights"

- Harry Potter

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Katherine Wong


Bio coming soon

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Nena Pangilinan

Scheduling Coordinator

Years in Dental Field 3
Specialties Front Office, Administration
Hobbies Spending time with my kids, shopping of COURSE, and I love to travel and just experience new places and cultures.

"You’re braver than you believe, and stronger than you seem, and smarter than you think."

- Winnie the Pooh


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